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For clients with a sensitive scalp, what is the best practice before a treatment?

  1. Avoid brushing the hair too much

  2. Brush the hair to remove all tangles

  3. Apply scalp treatment cream

  4. Shampoo twice

The correct answer is: Brush the hair to remove all tangles

For clients with a sensitive scalp, the best practice before a treatment is to brush their hair to remove all tangles. This is because brushing the hair will not only remove any knots or tangles but also stimulate the scalp. Additionally, brushing the hair can distribute the natural oils from the scalp, providing nourishment and protection. It is not recommended to avoid brushing the hair as it may lead to more tangling and further discomfort for the sensitive scalp. Applying scalp treatment cream may cause irritation or interfere with the treatment, and shampooing twice may strip the scalp of its natural oils, causing dryness and irritation. Therefore, brushing the hair is the most suitable option for preparing a sensitive scalp for a treatment.